Everything you need to know

Check out these frequently asked questions and feel free to contact us for any additional information.

Frequently Asked Questions

What is MSCT Logistics?

MSCT Logistics is specialized in providing comprehensive logistics services for e-commerce stores. We connect our systems with the store's systems to receive customer orders, store products, handle packaging, processing, and shipping.

What other platforms do you integrate with?

We integrate with all e-commerce platforms such as Salla, Shopify, and others.

What is the shipping duration for orders?

The shipping duration depends on the location and the type of product. We work to deliver orders as quickly as possible to ensure customer satisfaction.

What types of products do you store?

We store all types of products, whether they are regular goods or products that require special storage conditions.

Are your warehouses licensed by the Saudi Food and Drug Authority?

Yes, our warehouses are licensed by the Saudi Food and Drug Authority, and we adhere to the highest quality standards in product storage.

How are products packaged before shipping to the customer?

When an order is received, we take the product to the packaging room where we use appropriate packaging materials for each product, ensuring it is securely packed. The product is then shipped directly to the customer.